Here on our FAQ page im hoping you will find the answer to your questions.
I would love curtains and blinds in your fabrics, can you help?
Absolutely! At Rose and Foxgloves, we provide a custom bespoke service for made-to-measure curtains and blinds that are created by a carefully selected team of highly skilled professionals. Once you have selected the fabric and trim sample that you love, we can proceed with creating your curtains or blinds. It’s worth noting that our bespoke soft furnishings can take anywhere between 4 to 8 weeks to create, depending on how busy we are, so we recommend ordering early to avoid any disappointment.
If I order insufficient fabric for my project, can I purchase more that matches?
Please note that color batches may differ from one print to another, so it is crucial to measure accurately for your project and order adequate fabric. If you need assistance, feel free to send me an email, and I’ll be happy to help you out.
Can you print railroaded?
Yes, we can print our designs to be railroaded. This means that instead of the design running up the fabric vertically, it will be printed horizontally across the width of the fabric. For example, a vertical stripe pattern will become a horizontal stripe pattern, printed from one selvage to another. This feature is particularly useful for upholstery projects where you want to avoid a seam or for roman blinds. Please note that this service is free of charge. So, if you think this feature would benefit your project, please let us know. This means instead of the design running up the fabric it is printed across the width, so for example a vertical stripe becomes horizontal, printed from one selvage to another. This enables the fabric to be easily used for upholstery where you don’t want a join, or similar for a roman blind. This service is free, so if it would benefit your project do just ask.
Can I order a larger returnable sample?
Yes, you can! If I have the design in stock I’m happy to send you a larger sample. These are half a meter in width by a full meter length, so 70cm wide by 100 cm long. I can only provide these if I have them in stock, or if your happy to wait I can get them printed for you but this can take up to 2 weeks. The best way is to contact me is via email or phone and enquire to check. How this works is you purchase the Linen sample for 4 weeks and once it’s returned at your cost, I will refund your purchase price providing it’s in perfect condition.
How long will be items take?
If you’re wondering when you will receive your order, here are the estimated delivery times for different items:
– Bespoke items take 4-8 weeks as quoted
– Fabrics take 2-3 weeks from the order date
– Cushions and lampshades take 2-3 weeks
– Bedding varies but can be 2-4 weeks generally
Please note that the estimated delivery times are stated on each product page. Once your order has been dispatched, you will receive a tracking link from the courier. You can also check the status of your order in My Account on the website.
You will receive a tracking link from the courier once your order has been dispatched.
Do you ship outside the UK?
If you are an International customer please contact me directly with your inquiry so we can discuss further details.
If you go ahead and place an order on the website shipping will be charged at £80 [ which will only hold your order open until the total is calculated] Shipping is calculated on value, shipping cost, insurance, if shipped boxed or on a roll and import charges which vary from country to country. An example of shipping cost to the USA on a value between £600 and £1200 on the roll would be around £280. I can quote exactly if you contact me first. Shipping folded is always the most economical way, so please get a quote from me first.
Have more questions?
Then contact me here