FAQ

Here you can find a few answers to your questions.

If you would like to know anything not covered in these questions just drop us a line by email at Love to hear from you


Can I pay with using my credit or debit card?

What type of credit or debit cards can I use with PayPal?

PayPal accepts the following cards:

  • Visa / Delta / Electron
  • MasterCard / Eurocard
  • Maestro
  • American Express.

Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo.

What happens if my payment is declined ?

When you reach the checkout page and submit your order, Paypal will immediately contact your bank or card issuer for authorization to take payment from your account. If the payment is authorized, we will email you confirmation of your order soon afterwards, and you will also receive a confirmation email from Paypal.

Once payment is authorized your order will be ordered from our suppliers. If we have your order declined by your bank we will contact you to see if we can arrange an alternative payment method. If your payment is declined we can not process your order until funds are cleared.

How long will my order take to come ?

Orders are placed with our suppliers once your order is received. It takes approximately 14 days for your order to reach us, and it will be dispatched as soon as we receive it. If you are in a rush please contact us first before you place your order. Accessories and other item time scales are listed on each item page.

Do you delivery outside the UK ?

We ship worldwide by Royal Mail signed delivery, please see our Shipping prices for details.

Will you refund on fabrics cut from the roll ?

Unfortunately we do not refund on fabric cut from the roll, as this is a made to order service and is non refundable, so please be sure to buy a fabric sample before you purchase your fabrics.